Privacy Policy

At Raghavraj Water Treatment Pvt. Ltd. we value your trust and are committed to protecting your privacy. This privacy policy explains how we collect, use, store, and protect the personal and business information you provide when you visit our website or communicate with us regarding our industrial water and wastewater treatment solutions.

By accessing our website, submitting an enquiry, requesting a quotation, or communicating with us through any available channel, you agree to the practices described in this privacy policy.

1. Information We Collect

We may collect personal and business information, including but not limited to:

• Full Name
• Company Name
• Email Address
• Mobile Number
• Business Address
• Industry Information
• Product Enquiry Details
• Quotation Requests
• Service & Support Requests
• Information submitted through contact forms, emails or phone calls

We may also automatically collect technical information such as:

• IP Address
• Browser Type
• Operating System
• Device Information
• Website Usage Statistics
• Date & Time of Visit
• Pages Viewed

2. How We Use Your Information

• Respond to enquiries and quotation requests.
• Recommend suitable water treatment solutions.
• Process product and service requests.
• Provide installation, commissioning and after-sales support.
• Improve our website and customer experience.
• Send service updates and product information.
• Maintain internal business records.
• Comply with applicable legal requirements.

3. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve website functionality, analyze visitor behaviour and enhance your browsing experience. You may disable cookies through your browser settings if preferred.

4. Information Sharing

Raghavraj Water Treatment Pvt. Ltd. does not sell, rent or trade your personal information to third parties.

Your information may only be shared:

• With trusted service providers assisting in business operations.
• With logistics partners for product delivery or installation.
• When required by law or government authorities.
• To protect our legal rights, customers and business interests.

5. Data Security

We implement appropriate administrative, technical and physical safeguards to protect your information against unauthorized access, disclosure, misuse, alteration or destruction. Although we follow industry-standard security practices, no online transmission can be guaranteed to be completely secure.

6. Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, policies or content of external websites. Users are encouraged to review the privacy policies of those websites separately.

7. Data Retention

We retain personal information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes and maintain business records. Information that is no longer required is securely deleted or anonymized.

8. Your Rights

You may have the right to:

• Request access to your personal information.
• Request correction or updating of inaccurate information.
• Request deletion of your information where applicable.
• Withdraw consent for marketing communications.
• Request clarification regarding the processing of your data.

9. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy whenever necessary. Any changes will be published on this page together with the updated Effective Date.

10. Contact Us